If the connection issue is fixed after removing or disabling your firewall, make sure to manually add our products as exceptions to the firewall and try again. Note: This process is only for troubleshooting. Often the quickest way to fix connection problems due to firewalls is to temporarily uninstall and/or disable it. Connect directly to your modem or router with an ethernet cable to eliminate this possibility and have the fastest connection possible. This means that the signal can be unreliable and result in packet loss, connection problems, or higher latency or ping.

Wireless connections are not as stable as a wired connection. If the issue you’re experiencing is related to an outage or system-wide issue, you won’t be able to connect to the Epic Games Launcher or Fortnite until it's resolved. Whitelist domains (Universities, colleges, or enterprises)Ĭheck the Epic Games Server Status page to make sure all systems are operational.Xbox players encountering the ' Error Connecting to Epic Services Queue' message must reach out to Microsoft Support for assistance. Packet loss or high latency in Fortnite.Unable to join other parties in Fortnite.Unable to matchmake or connect to games in Fortnite.

Receiving an error code using the Epic Games Launcher.

Unable to download or update games in the Epic Games Launcher.

Unable to login to the Epic Games Launcher.

Some things that may occur if you're having trouble with your connection: This could happen while attempting to login to the Epic Games Launcher or using any Epic Games product. A connection issue is anything that prevents you from being able to use the Epic Games Launcher or any other Epic Games product.

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